# Can't login in the qFieldSync plugin
**URL:** https://community.qfield.org/t/cant-login-in-the-qfieldsync-plugin/550
**Category:** Ask the Community
**Tags:** gh-import
**Created:** [14 May 2025 02:33 UTC](https://community.qfield.org/t/cant-login-in-the-qfieldsync-plugin/550 "2025-05-14T02:33:12Z")
**Posts on this page:** 14
**Page:** 1
### Author:  [@system](https://community.qfield.org/u/system)
#### Post date: [14 May 2025 02:33 UTC](https://community.qfield.org/t/cant-login-in-the-qfieldsync-plugin/550/1 "2025-05-14T02:33:12Z")
I successfully used qGIS on a pc till yesterday, and synchronized the projects on my android phone using the FieldSync plugin with qFieldCloud.
Now I started on OSGeoLive (lubuntu), and now I’m not able to log-in in the qFieldSync plugin.
Clicking on the blue cloud icon, the window says “Signed out”, and apparently there is no way to sign-in.
It always worked on pc, can’t belive it doesn’t works on linux!! Surelly I’m doing something wrong.
What should I do?
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_Imported from [GitHub discussion](https://github.com/opengisch/qfield/discussions/3763) by @Martinetta on 2022-12-21T22:13:58Z_
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### Author:  [@system](https://community.qfield.org/u/system)
#### Post date: [14 May 2025 02:33 UTC](https://community.qfield.org/t/cant-login-in-the-qfieldsync-plugin/550/2 "2025-05-14T02:33:13Z")
Hi Martinetta . It surely does work on linux, the plugin development is on Linux. Are you sure you type your credentials correctly?
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_Imported from [GitHub comment](https://github.com/opengisch/QField/discussions/3763#discussioncomment-4473973) by @suricactus on 2022-12-22T08:52:18Z_
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### Author:  [@system](https://community.qfield.org/u/system)
#### Post date: [14 May 2025 02:33 UTC](https://community.qfield.org/t/cant-login-in-the-qfieldsync-plugin/550/3 "2025-05-14T02:33:15Z")
Thanks suricactus , even if I’m pretty sure that the pw was correct, I tried to check, but I can’t (I’m not able to) write the credentials again, because all the buttons in the QFieldCloud window are grey. Can’t find another place where to write the credentials.
I don’t remember if it asked me to write my username.
I tried to uninstall the plugin, switch off everything, switch on and reinstall the plugin, but it doesn’t ask me the username again, always asks to the pw and than, clicking on the blue cloud icon, says “signed out”.
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_Imported from [GitHub comment](https://github.com/opengisch/QField/discussions/3763#discussioncomment-4509503) by @Martinetta on 2022-12-28T16:44:48Z_
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### Author:  [@system](https://community.qfield.org/u/system)
#### Post date: [14 May 2025 02:33 UTC](https://community.qfield.org/t/cant-login-in-the-qfieldsync-plugin/550/4 "2025-05-14T02:33:16Z")
Solved in the most brutal way: uninstalling qGIS, switching the computer off, keeping it off during 1 minute, reopening and reinstalling everything, now the log-in window correctly appeared, and the plugin works perfectly.
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_Imported from [GitHub comment](https://github.com/opengisch/QField/discussions/3763#discussioncomment-4509851) by @Martinetta on 2022-12-28T17:51:12Z_
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### Author:  [@system](https://community.qfield.org/u/system)
#### Post date: [14 May 2025 02:33 UTC](https://community.qfield.org/t/cant-login-in-the-qfieldsync-plugin/550/5 "2025-05-14T02:33:17Z")
Sometimes a bit of brutality brings peace 🙂
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_Imported from [GitHub comment](https://github.com/opengisch/QField/discussions/3763#discussioncomment-4547765) by @suricactus on 2022-12-29T09:57:28Z_
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### Author:  [@system](https://community.qfield.org/u/system)
#### Post date: [14 May 2025 02:33 UTC](https://community.qfield.org/t/cant-login-in-the-qfieldsync-plugin/550/6 "2025-05-14T02:33:20Z")
Same on MacOS. Best to avoid this plugin on MacOS until a solution is found. An alternative is [Mergimmaps](https://merginmaps.com/) that works seamlessly
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_Imported from [GitHub comment](https://github.com/opengisch/QField/discussions/3763#discussioncomment-7583727) by @roryfogerty on 2023-11-16T03:39:43Z_
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### Author:  [@system](https://community.qfield.org/u/system)
#### Post date: [14 May 2025 02:33 UTC](https://community.qfield.org/t/cant-login-in-the-qfieldsync-plugin/550/7 "2025-05-14T02:33:21Z")
I am using Ubuntu and QField(sync) since years; it runs smoothly
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_Imported from [GitHub comment](https://github.com/opengisch/QField/discussions/3763#discussioncomment-7590332) by @BoswachterMarc on 2023-11-16T16:49:20Z_
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### Author:  [@system](https://community.qfield.org/u/system)
#### Post date: [14 May 2025 02:33 UTC](https://community.qfield.org/t/cant-login-in-the-qfieldsync-plugin/550/8 "2025-05-14T02:33:23Z")
Thanks, I know it runs on Linux, I dont have a Linux laptop, I have a Macbook and it doesn’t work on that.
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_Imported from [GitHub comment](https://github.com/opengisch/QField/discussions/3763#discussioncomment-7590567) by @roryfogerty on 2023-11-16T17:10:35Z_
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### Author:  [@system](https://community.qfield.org/u/system)
#### Post date: [14 May 2025 02:33 UTC](https://community.qfield.org/t/cant-login-in-the-qfieldsync-plugin/550/9 "2025-05-14T02:33:25Z")
roryfogerty sometimes on MacOS the login dialog gets into the background of the main QGIS window.
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_Imported from [GitHub comment](https://github.com/opengisch/QField/discussions/3763#discussioncomment-7593508) by @suricactus on 2023-11-16T23:42:58Z_
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### Author:  [@system](https://community.qfield.org/u/system)
#### Post date: [14 May 2025 02:33 UTC](https://community.qfield.org/t/cant-login-in-the-qfieldsync-plugin/550/10 "2025-05-14T02:33:27Z")
Hi, thanks for your reply. Found it and all is well. Would be good to
mention something in the documentation..
On Fri, 17 Nov 2023 at 12:43, Ivan Ivanov _ **@** _.\*\*\*\> wrote:
> roryfogerty [https://github.com/roryfogerty](https://github.com/roryfogerty) sometimes on MacOS the
> login dialog gets into the background of the main QGIS window.
>
> —
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_Imported from [GitHub comment](https://github.com/opengisch/QField/discussions/3763#discussioncomment-7594484) by @roryfogerty on 2023-11-17T02:53:24Z_
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### Author:  [@system](https://community.qfield.org/u/system)
#### Post date: [14 May 2025 02:33 UTC](https://community.qfield.org/t/cant-login-in-the-qfieldsync-plugin/550/11 "2025-05-14T02:33:29Z")
Thanks for the reply! Will consider mentioning it.
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_Imported from [GitHub comment](https://github.com/opengisch/QField/discussions/3763#discussioncomment-7594634) by @suricactus on 2023-11-17T03:06:58Z_
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### Author:  [@system](https://community.qfield.org/u/system)
#### Post date: [14 May 2025 02:33 UTC](https://community.qfield.org/t/cant-login-in-the-qfieldsync-plugin/550/12 "2025-05-14T02:33:31Z")
To summarise,
QFieldSync is mainly developed on Linux, so for sure, it works on it, possibly something went wrong Martinetta. Good you could solve it by reinstalling.
As suricactus mentioned, sometimes on MacOS the login dialog gets into the background of the main QGIS window (personally had it once in a course). A simple `cmd` + `tab` brings the windows to the front.
Edit: the latest version released (4.6.1) should take care of this for good.
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_Imported from [GitHub comment](https://github.com/opengisch/QField/discussions/3763#discussioncomment-7597477) by @mbernasocchi on 2023-11-17T09:56:32Z_
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### Author:  [@system](https://community.qfield.org/u/system)
#### Post date: [14 May 2025 02:33 UTC](https://community.qfield.org/t/cant-login-in-the-qfieldsync-plugin/550/13 "2025-05-14T02:33:32Z")
roryfogerty I think your `Best to avoid this plugin on MacOS` is rather strong. QFieldSync is regularly used by numerous MacOS users with success.
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_Imported from [GitHub comment](https://github.com/opengisch/QField/discussions/3763#discussioncomment-7597500) by @mbernasocchi on 2023-11-17T09:59:11Z_
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### Author:  [@system](https://community.qfield.org/u/system)
#### Post date: [14 May 2025 02:33 UTC](https://community.qfield.org/t/cant-login-in-the-qfieldsync-plugin/550/14 "2025-05-14T02:33:34Z")
By the way, we just released a new version that should take care of this for good.
Happy to hear your feedback
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_Imported from [GitHub comment](https://github.com/opengisch/QField/discussions/3763#discussioncomment-7607541) by @mbernasocchi on 2023-11-18T17:38:21Z_