QFieldCloud Support Tickets

HI. I posted a support ticket on QFieldCloud website via the ? button. Is there a way of viewing the ticket after it has been submitted: (1) to check it has been submitted; and (2) to see if there has been any progress.?
Thanks


Imported from GitHub discussion by @Oisin-JK on 2023-07-06T11:32:18Z

Hello Oisin-JK , after you submit the ticket you will receive an email, I suggest you check your email, because you will receive an invitation to log in to QFieldCloud support portal where you can track your progress.

In fact, I thank you, because I have a problem with qfiled cloud and I had not noticed that there is an area to open a ticket but I read your post and realised that it could be done.

I have a qfieldcloud Pro subscription and it operated that way when I have opened the ticket. The mail tittle is “QFieldCloud Customer Self Service Portal Invitation”

I hope you solve it.

BR

Gonzalo.


Imported from GitHub comment by @GonLes on 2023-07-06T22:15:48Z

Thanks yaqza.
I have indeed found an email in Spam, but it seems to respond to my initial chat requests and not the ticket I submitted. I will try again.


Imported from GitHub comment by @Oisin-JK on 2023-07-07T08:39:55Z