Download from qfieldcloud failed in qfield even though I see the data in my local qgis and in the cloud

I even set up a completely new project with the same data of my field work and it didn’t work. Has someone experienced something similar and could help me? That would be amazing!

Hi!

Are you seeing an error?
Have you checked your QField logs for a more detailed error message?

To access them, open any project after the failed download attempt (if you don’t have any local projects, simply create a new one using the button on the home screen).
Then open the legend, click the 3 dots, and then click this:

If the logs mention any server errors or errors while packaging, check the logs of the packaging job in QFieldCloud for more details.

Are you on app.qfield.cloud or self-hosted?

Hi, thank you so much! Yes, there is an error. It says: “network error occured”, even though I have wifi. How do I check the logs on QFieldCloud?

On self hosted you can check them under Core → Jobs and then select the job that was trying to package your project. On app.qfield.cloud you select the project, then Jobs and again the job that was trying to package your project.

A generic network error could be a lot of things, tho. It might also be occurring even before the job starts, then you won’t see corresponding job logs.