Failed to Synchronise information with the cloud

Ask the Community
1

Hi everyone,

I’m getting this error when I tried to sync some information to the cloud using the plugin in qgis. I tried this with different vector layers and I got the same result.

image
image1144×860 68.3 KB

Imported from GitHub discussion by @gi921120 on 2022-02-23T06:44:29Z

2

Hello, I have the same problem.

someboy have a solution?

Imported from GitHub comment by @juanotopo on 2022-02-28T15:56:24Z

3

hello, gi921120 ,

Looking at your screenshot, it says the request timed out. Did you wait a lot? Can you share a bit more details about your setup - QGIS, QFieldSync versions. Have you tried in a new QGIS profile?

juanotopo Can you share a bit of your setup too.

We are unable to reproduce this on multiple machines, but obviously there is a trouble and we need your help to find out what it is.

Imported from GitHub comment by @suricactus on 2022-03-01T05:28:22Z

4

image
image640×693 38.6 KB

I am facing a similar issue

qgis version 3.16.3-Hannover
qfield sync Installed version | 4.0.0-BETA17

Imported from GitHub comment by @alansaviolobo on 2022-03-01T10:51:30Z

5

Hi Ivansuricactus,

I didn’t wait at all, I received the message inmidiately when I tried syncronizing some information. I tried creating and empty the project in the webview and then I opened it and sync the information with the plugin. Similarly, I tried creating a simple project with some vector information with “Convert currently open project to cloud project” and received the same message. Please see picture below.

Please let me know if you want me to send you screenshots of the whole routine.

image
image1278×440 18.5 KB

Imported from GitHub comment by @gi921120 on 2022-03-05T02:45:37Z

6

Thanks! Your input helped to find out and solve the issue. It was specific to 3.16 and it is going to be fixed in the upcoming QFIeldSync BETA20.

Imported from GitHub comment by @suricactus on 2022-03-06T01:32:54Z

7

Hello, gi921120 alansaviolobo juanotopo . Thanks for reporting this issue. It was 3.16 specific. The fix is coming in BETA20 very soon. More about the issue is here Fix QGIS 3.16 because setTimeout(0) make requests fail immediately by suricactus · Pull Request #394 · opengisch/qfieldsync · GitHub

Imported from GitHub comment by @suricactus on 2022-03-06T01:47:54Z